Keep Talk Telecommunication Sdn Bhd
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Knowledge base
Cloud PBX AS6
Getting Started
1
Login To Admin Center
Soft Phone
8
Logging in to webphone ( browser phone )
Call transfer using webphone ( browser phone )
Installing Softphone ( PC software )
Call transfer using Softphone ( PC software )
Listen to voice mail using soft phone
View all 8
Connect To Devices
12
Configure IP phone
Phone call using phone book - Grandstream
Attended Transfer using Grandstream GXP 2135
Grandstream IP Phone Blind Transfer
manage phone book using Grandstream IP phone
View all 12
Using The Admin Center
10
Create an extension
Connect an extension to your DID number
Generate QR Code from your web admin system
Voice mail configuration
Multiple Participants Conference Room
View all 10
Mobile App – An IP Phone
8
Download Mobile App
Mobile App Interface
How to reset your mobile app
Listen to voice mail
Video Call Using Mobile App
View all 8
Others
1
SIP ALG - Router configuration
Mobile App - Others
2
Zoiper mobile app set up
Grandstream Wave Lite mobile app set up
Cloud PBX AS7
PORTAL USER INTERFACE UI & USER ACCOUNT
7
Introduction Web Based Portal User Interface
Portal UI Login / Logout
New Instances with Portal UI Wizards & Managing Instances
Sorting & Filters in the Portal UI
Portal UI Filtering Selections
View all 7
PBX CREATION & MANAGEMENT
5
Overview of the PBX Creation Tasks
Task 1: Prepare All Needed Data of the New PBX
Task 2: Initial Configuration of the PBX
Task 3: Make Sure the Call Routing to and from the PSTN Network
Task 4: Inform the PBX Owner
CONNECTING & MANAGING PHONES & SIP DEVICES
8
Overview SIP Device Managing
Introduction How To Provision A Phone
Create A Phone For An Extension
Create A SIP DECT Base Station For A PBX
Configure Phone Keys And Ringtones
View all 8
MANAGING THE PBX EXTENSIONS & PBX DEPARTMENTS
5
Overview of the PBX Extension & Department
Create & Manage a PBX Department
Create And Manage A PBX Extension
PBX Range Extension Generator
Overview PBX Extension Based User Features
PBX CALL ROUTING & CALL DISTRIBUTION
12
Overview Call Routing & Call Distribution
PBX Internal Call Routing
PBX Outgoing Call Routing: OnNet & PSTN
Overview PBX Incoming Call Routing
PBX Incoming Call Routing: Direct Dialing In DDI
View all 12
AUDIO CONFERENCE
4
Overview Audio Conference
Create a Conference Room
Joining a Conference Room
Configuring the Access to the Conference Portal for Externals
CALL RECORDING
3
Overview Call Recording
Configure the Call Recording
Audio File Transfer
ANCONNECT & ANMEET FEATURES
8
Overview Unified Communication UC Features
Activating/De-Activating anConnect & anMeet for the User
Initial anConnect & anMeet Client Setup
Feature Overview anConnect
Video & Audio Call To an anConnect Contact
View all 8
SUPPORT TOOLS ANSWITCH V7
11
Overview of Integrated Supporting Tools
Check the SIP Device Registration
Check Call SIP Traces
Check The Support Log
Check The History Log
View all 11
Help Desk Software
by Freshdesk