SUPPORT TOOLS ANSWITCH V7
OVERVIEW OF THE INTEGRATED SUPPORT VIA PORTAL UI • The anSwitch V7 provides a big number of integrated supporting tools which helps the support personne...
Mon, 14 Feb, 2022 at 7:32 PM
WHY CHECKING THE REGISTRATION IS IMPORTANT HOW TO CHECK THE REGISTRATION STATUS HOW TO CHECK THE REGISTRATION DETAILS
Mon, 14 Feb, 2022 at 7:34 PM
CHECK WITH THE PSTN CARRIER • Make sure that the PSTN carrier is ready for incoming and outgoing call routing for all public phone numbers of the new...
Mon, 14 Feb, 2022 at 7:37 PM
SOMEWHERE IN THE "SUPPORT MATRIX" LIES THE PROBLEM EVALUATE THE PROBLEM TYPE
Mon, 14 Feb, 2022 at 7:42 PM
PROBLEM TYPE: "DEVICE / NETWORK" CHECK THE REGISTRATION 1. Check the registration of the phone number in the Portal! • If the registration e...
Tue, 15 Feb, 2022 at 5:40 PM
PROBLEM TYPE: "CONNECTION" The main objective of this problem type is to determine why: I. Incoming calls are not working II. Outgoing calls...
Mon, 14 Feb, 2022 at 8:02 PM
AUDIO STREAM INTRODUCTION • In most cases, "Audio Stream" problems can only be found and solved by means of an exclusion procedure. • It is...
Mon, 14 Feb, 2022 at 8:10 PM